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The Perfect Addition To Any Order
Frequently Asked Questions
Common questions about Taku Fisheries, our seafood, and shipping.
General
Where does your seafood come from?
All Taku Fisheries seafood is wild-caught in Alaska. We work with independent Alaskan fishermen who deliver their daily catch directly to our Juneau dock, where it's processed in-house at our waterfront facility within hours.
How is my order shipped?
All fresh and frozen products ship 1-2 days via FedEx in an insulated layer with gel ice packs rated for 48 hours. Shipping materials are recyclable. Choose your preferred shipping date at checkout.
Is your salmon farmed or wild-caught?
Always wild-caught. We do not sell farmed seafood. Every salmon, halibut, cod, crab, and shrimp we ship is harvested from the pristine waters of Alaska.
How long will my seafood stay fresh?
Flash-frozen products can be stored in the freezer up to 12 months without quality loss. Once thawed, use within 2-3 days and keep refrigerated.
General (Cont.)
Are your products sustainably sourced?
Yes. We follow strict Alaskan sustainability practices — responsible harvesting, minimal waste, and a commitment to keeping wild seafood wild for generations.
When will my package arrive?
At checkout you can select the date you would like your order to arrive. Pick a date when you'll be home to accept the package. We will try to have the package arrive on that date.
What's the difference between hot smoked and cold smoked salmon?
Hot smoked salmon is fully cooked over alder wood — firm, flaky, and ready to eat. Cold smoked (Nova-style lox) is cured at a lower temperature, keeping a silky, delicate texture ideal for bagels and boards.
Do you offer subscriptions?
Yes. Subscribe and save up to 15% on every order, with free shipping and early access to limited catch. Pause or cancel any time from your account.
Ordering and Shipping
Where do you ship?
Anywhere in the USA.
How much does shipping cost?
Shipping is a flat $28.99 on all orders under $199. Orders over $199 receive free shipping with exception to AK and Hi.
How long will shipping take?
Shipping from Juneau AK takes 1-2 days to anywhere in the USA. We ship overnight via FedEx.
What should I do if shipping is delayed?
Don't fret just yet. Our partners at FedEx will try to deliver your seafood as soon as possible and will maintain its temperature control along the delivery route whenever possible.
Safety and Usage
How do I cook my salmon?
Our salmon is versatile — bake, grill, pan-sear, or broil. For best flavor, cook to an internal temperature of 125-130°F for a moist, flaky finish.
How should I thaw frozen seafood?
Thaw overnight in the refrigerator for best results. For quicker thawing, place the sealed package under cold running water for 30-60 minutes.
How should I store fresh seafood?
Keep refrigerated at 32-38°F and use within 2-3 days of delivery. For longer storage, freeze in the original vacuum-sealed packaging.
What if my fish arrives thawed?
If the fish is warm to the touch contact us and we will help you resolve the issue. If your seafood is cold and still partly frozen either refreeze it or place it in the fridge and eat it within 3 days.
